We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.
We are pleased to welcome you and your family, and we look forward to working with you.
Office Manager / Treatment Coordinator
Kristi’s passion for orthodontics is evident when you meet her. She has more than 28 years of experience in the orthodontic field and is Dr. Rachel’s treatment coordinator and scheduling coordinator. During your initial consultation, Kristi will present your treatment plan and explain financial arrangements. She takes pride in her work, loves meeting new people, and enjoys helping them understand the importance of orthodontics. The most rewarding part of her job is the relationships she creates with the patients and their families.
Kristi has been married for over 30 years and has three grown children: Kayla, Lexi, and Mitch. She recently gained another son (in law), Jake. She and her husband spend a lot of time watching both of their sons play baseball, are huge Notre Dame fans, and love to travel and be with family and loved ones. Kristi also likes to volunteer in the community, most recently helping with the Rock Steady Boxing program for people diagnosed with Parkinson’s Disease.
Alex, a Watertown native, graduated from Watertown Senior High School in 2009 and attended South Dakota State University. She completed the dental assisting program at Lake Area Technical Institute in Watertown, and graduated in May 2011.
Alex chose orthodontics because she loves developing personal relationships with patients and helping them throughout all aspects of the orthodontic experience. For her, the best part is seeing their new, confident smiles at the end of treatment!
In her free time, Alex loves being with her boyfriend and their two dogs, a German Shepherd, Tova, and an American Bully, Harley. The couple enjoys hanging out with friends and golfing during the summer.
Jackie received her degree in dental assisting from Minnesota West in Canby in 2009. She joined our office in 2016, and she assists Dr. Rachel and educates patients with their orthodontic needs. Jackie loves helping patients achieve beautiful, confident smiles!
Jackie is originally from Wabasso, Minnesota, and now lives in Sioux Falls. She enjoys attending all of her son’s sports activities, time with family and friends, and attending Vikings and Twins games. She also likes watching movies, baking, kickboxing, and running. To date, Jackie has completed seven half marathons in four different states. Additionally, she is an active member of her church, Sioux Falls Woman Run, and 605 Running Crew.
Lexi was born and raised in Sioux Falls and graduated from South Dakota State University with a degree in Human Development and Family Services. She joined our team 2017 and is now in charge of all our social media, event coordination, and marketing. Along with Dr. Rachel and the rest of our team, Lexi is dedicated to doing what is best for each patient. She loves building relationships with our patients and seeing their confidence increase as their new smile develops.
In her spare time, Lexi enjoys being active, traveling, and spending time with her family.
CDA / Orthodontic Assistant
Melissa has been involved in orthodontics for almost 25 years. She attended Lake Area Technical Institute and graduated with an associate degree in Dental Assisting and is also certified with the Dental Assisting National Board. Melissa loves working with patients and helping them achieve a beautiful smile through a positive orthodontic experience.
Melissa lives in Salem with her husband of 20 years and their two busy children. She enjoys watching her kids play sports, coaching girls softball, traveling, and loves time spent with family and friends.
CDA / Clinical Coordinator
Terry came to 605 Orthodontics with more than 31 years of experience in the orthodontic field and has been a CDA all 30+ years. She grew up in Sioux Falls and graduated from Lake Area Technical Institute in Watertown, where she earned her state certification in dental assisting. Since then, she has served on several dental assistant boards. Terry’s specialty is making all patients comfortable in our office and confident in their smiles.
Terry and her family live in Brandon. She has two daughters, Maggie and Colleen, as well as two sweet fur babies whom she loves to spoil. The family loves spending the summers fishing on Lake Oahe and Terry enjoys gardening, especially tending to her flowers, too.
Scheduling and Insurance Coordinator
Melissa is one of the faces you see when you first come into 605 Orthodontics and Smile Design. She loves meeting new patients and helping them to navigate their insurance benefit needs. Her role allows her to watch patients gain confidence throughout their treatment and see the big and small transformations, especially surgery cases. Melissa also appreciates Dr. Rachel’s drive and passion about the work she does. She loves working with an amazing doctor who is on the cutting edge of orthodontics!
When she is not at work, Melissa spends time with her 19-year-old daughter and 14-year-old son, as well as two sweet cuddly cats that make her laugh daily. She enjoys a variety of different activities outside of work including kayaking, photography, building and designing projects, spending time with friends and family, geocaching, traveling, crossing things off her bucket list, decorating, and watching movies. Melissa is passionate about mental health and hopes to one day lead a small group in the Sioux Falls area.